When and how do I clean the ProOne G2.0 filter elements?

We recommend cleaning the filter elements once a month, as well as the containers and other parts of your water filter. However, if you notice a difference in the taste/odour of the water and/or experience a delay in the flow rate earlier, this may indicate that your filters need cleaning.

Cleaning
CAUTION: DO NOT use soap when cleaning a filter element. Make sure NO water gets into the stem of the filter element.

It is important that no water gets into the blue stem of the filter element. So hold the filter element by the base and hold it under cold running water for about 2 minutes. While water continuously flows over the filter element, scour the white ceramic exterior with the scouring pad provided. Rinse well and set aside until ready to reinstall.