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If the flow rate decreases and/or there is dirt, limescale or mineral deposits on the outside of the filter elements, follow these instructions to clean them:

  1. Empty the water filter and remove the Phoenix Gravity New Millennium Edition™ filter elements from the top chamber of your water filter.
  2. Gently scrub the elements with a stiff brush or a (Scotch-Brite) scouring pad under cold running water (never use soap or other cleaning products on the filter elements).
  3. Rinse the filter elements again and put them back into your gravity-fed water filter.
  4. Finally, fill the lower chamber of your gravity-fed water filter and carry out a test using red food colouring, as described in the filter instructions, to check that the filter elements are fitted correctly and that there are no internal leaks or damage.

As the same instructions apply to Black Berkey® Elements, you may also wish to refer to the following article for more detailed information and instructions: When and how should I clean the Black Berkey® filter cartridges?

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