Complaints and review policy
Complaints
Things don’t always go exactly as planned. We recommend that you first bring any complaints to our attention by emailing us at info@alternatievemiddelen.nl or call 085-0433200. If this does not resolve the issue, you can submit your dispute for mediation via WebwinkelKeur.
Review Policy
We believe it is important that reviews provide as accurate a picture as possible of our products and service. Our reviews are therefore managed impartially by WebwinkelKeur.
WebwinkelKeur has taken steps to ensure the authenticity of reviews. You can read about these measures here.
Our customers are not rewarded for writing reviews. No discounts or other gifts are offered. We believe it is important that reviews provide the most accurate picture possible of our products and service.