Frequently Asked Questions: AquaPure Pesticide Cleaner

Yes, you can follow the same instructions for suitable types of fruit and vegetables. You can also wash organically grown produce to remove dirt and other contaminants.

No. Ordinary table salt is fine. You only need a small amount – about 1/8 of a teaspoon, according to the instructions.

No. The AquaPure is a supplementary treatment. After use, you should always rinse fruit and vegetables under clean, running tap water.

If fruit or vegetables float, not the entire surface is in constant contact with the treated water. You can easily solve this by placing a plate or chopping board on top of your fruit and vegetables whilst the AquaPure is running. This keeps the fruit and vegetables submerged, ensuring a more thorough clean.

This ensures that the surface comes into better contact with the electrolyzed water. This does not mean that all pesticide residues are removed. Always rinse the fruit and vegetables under the tap afterwards.

Do not use the AquaPure as a substitute for normal cleaning of a plate or chopping board.

Electrolysed water has been the subject of research for many years and is used, amongst other things, in the food industry under controlled conditions (1, 2, 3, 4). When water is electrolysed with salt, substances such as hypochlorous acid and hypochlorite may be produced. These substances can break down certain contaminants.

To ensure the AquaPure is used safely, it is important to follow the instructions for use. Use the recommended amount of salt, do not drink the treated water, and always rinse fruit and vegetables thoroughly under clean tap water afterwards.

During treatment, you may notice a faint smell of chlorine. This is due to the electrolysis process. Please only use the device in accordance with the instructions.

Yes, pesticides can also end up in the skin and flesh of fruit. Some pesticides remain mainly on the outside, whilst others penetrate the skin or are absorbed by the plant itself. The latter applies, for example, to systemic pesticides.

Washing with water, bicarbonate of soda or electrolyzed water can reduce certain residues on the surface. However, this does not always remove substances that are embedded deeper within the product.

How effective a treatment is depends on the pesticide, the type of fruit or vegetable, and the method used.

In our article on Helder we explain in more detail what scientific research has shown on this subject.

We recommend using fresh water for each new batch of fruit or vegetables. During the washing process, dirt and other substances from the surface may end up in the water. By changing the water, you can avoid washing new produce in water that has already been used.

The number of cleaning cycles depends on the amount of water:

• 1 to 3 litres of water: 1 cycle
• 4 to 6 litres of water: 2 cycles
• 7 litres of water or more: 3 cycles

One cycle lasts 5 minutes. After the final cycle, leave the fruit and vegetables to soak in the treated water for a further 5 minutes, then rinse everything thoroughly under running tap water.

The number of cycles is based on the AquaPure’s instructions for use. It does not guarantee that all pesticide residues will be removed.

Only a small amount of salt is needed to use the AquaPure. According to the instructions for use, approximately 1/8 teaspoon of salt (a pinch) is sufficient for a standard treatment.

The salt makes the water more conductive. In addition, chloride ions from the salt are used in the formation of oxidising agents during electrolysis.

You can just use table salt. We use it ourselves from time to time Celtic sea salt. You don’t need any special salt.

Do not add more salt than recommended. Adding more salt does not automatically mean that the AquaPure works better.

Use water at room temperature and give the salt a quick stir before starting the treatment.

We prefer to use a large glass bowl ourselves. Glass is easy to clean, hardly absorbs any odours, and allows you to see clearly what is happening during the treatment. IKEA sells a 28 cm glass bowl under the name TRYGG sold for just a few euros. It’s as if this dish were made for the AquaPure, because, as you can see, it fits perfectly on the base.

A suitable plastic container may also be used, provided it is intended for contact with food and is suitable for treatment in accordance with the instructions.

Ideally, choose a container in which the fruit and vegetables have plenty of space and are in contact with the water as much as possible. Stir gently a few times during the process, especially if some of the produce remains floating.

Once you’ve finished, rinse the fruit and vegetables under running tap water. Clean the bowl you’ve used as well.

We recommend using the AquaPure only for whole, suitable types of fruit and vegetables.

In the case of cut fruit and vegetables, the inside of the produce comes into direct contact with the electrolyzed water. There has been insufficient research into what this means for the absorption of the substances formed and for the quality of the food.

You should therefore not use the AquaPure on cut or dried fruit. Always rinse treated fruit and vegetables under clean tap water afterwards. Then drain them thoroughly and store them in accordance with standard hygiene guidelines.

We recommend that, at the very least, you include everything from the so-called Dirty Dozen wash in the appliance. These include strawberries, nectarines, apples, grapes, peppers, cherries, peaches, pears, celery and tomatoes. For fruit and vegetables in the Clean Fifteen Or, for organic produce, a thorough rinse under the tap is sufficient. There is no point in cleaning produce with a thick skin, such as bananas, oranges, kiwis, onions, mangoes, pineapples, melons or avocados. The appliance is only suitable for whole (leafy) vegetables and fruit. It is better to peel conventional potatoes; they do not need to be treated with the AquaPure. We recommend eating organic potatoes with their skins on. You can treat these, but it is not strictly necessary if you eat them with a brush Wash them thoroughly under the tap beforehand. Mushrooms can absorb moisture, so it is advisable not to treat them. Incidentally, mushrooms are on the ‘Clean Fifteen’ list, so it is not strictly necessary to wash them thoroughly.

The AquaPure is designed to give you many years of enjoyment. To extend its lifespan, it is important to bear a few things in mind. Here are 7 important tips for using the AquaPure and ensuring the appliance has a long lifespan:

1. Usage not too much salt, just a pinch is enough!
2. Dry the appliance thoroughly after use and, in particular, the charging contacts, to prevent corrosion on them.
3. Usage water that isn’t too cold, it’s best if it’s at about room temperature.
4. You’d be better off cleaning a large amount of fruit and vegetables in one go, then just 1 or 2 pieces of fruit or veg at a time. That way, you’ll save the battery.
5. Turn on the AquaPure not to if he not in the water is.
6. Never store the appliance away for long periods either with a flat battery, as this may damage the battery.
7. Clean your AquaPure regularly; see also user guide.

It’s a shame your AquaPure isn’t working any more! Fortunately, there are a few steps you can try yourself to sort out the problem and get the appliance working again.

Step 1. Check the charging contacts

Is your AquaPure no longer charging properly? If so, there may be dirt or corrosion (rust-like deposits) on the charging contacts.

• Dampen a piece of kitchen roll with (organic) vinegar and place it against the charging port. Leave it to work for about 30 minutes.
• Next, carefully remove the dirt or corrosion using a sharp blade or other suitable object. Scrape only over the affected contact points and take care not to damage the surface.
• Remove any vinegar residue and allow the contact points to dry completely.
• Then reconnect the AquaPure to the charger.

Step 2. Fully charge the AquaPure

Connect the AquaPure to the charger and leave it to charge for approximately 5 hours. Check that the magnetic charging cable is properly connected to both the device and the power source.

Step 3. Perform a hard reset

Once the AquaPure is fully charged, you can perform a hard reset:

• Hold down the on/off button for about 10 to 15 seconds held down until the device switches off.
• Release the on/off button.
• Please try switching the AquaPure back on.

Step 4. Check the power source and charging cable

Is the AquaPure still not switching on? If so, try a different power source or, if available, a different suitable charging cable.

A faulty cable or power source may prevent the device from charging properly.

Step 5. Check that the parts are securely fastened

It is also possible that some parts inside the AquaPure have come loose. You can check this as follows:

1. Unscrew the top of the AquaPure. You will now see two screw-on caps (see the image below).
2. Check that both screw knobs are securely fastened and, if necessary, tighten them gently.
3. Also check that the small grid is properly in place. You’ll see two indentations on the grid and two corresponding raised areas on the appliance. This means the grid can only fit in one way.
4. Screw the top back onto the appliance.
5. Recharge the AquaPure for about 5 hours, and check whether the device is working again.

Is your AquaPure still not working?

Have you tried all the steps above, but is the AquaPure still not working? If so, we’d be happy to help.

We would like to receive a short video showing exactly what happens when you try to use the AquaPure.

We would also appreciate it if you could send us a few photos of:

• The underside of the device.
• The side with the on/off button.
• The side with the magnetic charging contact.

You can easily send us the video and photos via WhatsApp. Of course, you can also do it another way contact contact us.

We’d be happy to take a look with you to see how we can resolve the issue.

Over time, the AquaPure’s charging contacts may oxidise or corrode due to contact with water and oxygen. The combination of water and salt, in particular, can accelerate this process.

If corrosion develops on the contact points, the magnetic charging cable may not make a proper connection. As a result, the AquaPure may no longer charge.

How can you spot corrosion on the charging contacts?

If you plug in the charging cable but the red light no longer flashes, this may be due to corrosion on the contact points.

Check whether the contact points still have their original golden colour. If you can no longer see any golden colour on one or both contact points, but instead notice tarnish or discolouration, this may be a sign of corrosion.

How can you sort this out?

1. Wipe the contact points with vinegar. Moisten a piece of kitchen roll with (organic) vinegar and place or stick it against the charging contacts so that the vinegar comes into full contact with the build-up. Leave it to work for about an hour. Make sure the device is not connected to the charger.
2. Rinse the AquaPure. Remove the kitchen roll and rinse the appliance under the tap.
3. Carefully remove the corrosion. Using a potato peeler, very carefully scrape the build-up off the contact points. Apply as little pressure as possible to avoid causing damage. Once the original golden colour becomes visible again, the contact points are usually clean enough.
4. Dry the appliance thoroughly. Make sure, in particular, that the charging contacts are completely dry.
5. Please try recharging it. Plug in the magnetic charging cable and check that the red light is flashing again.

In many cases, the AquaPure will then work normally again.

How can you prevent the contact points from corroding again?

It is important to clean and dry the AquaPure thoroughly after each use. Pay particular attention to the magnetic charging contacts and the small grille on the inside.

When using the appliance, add a little salt to the water. If salt deposits and moisture are left on the appliance, this can lead to corrosion.

You should therefore not use more salt than recommended and dry the AquaPure thoroughly after use.

Is your AquaPure still not charging after following these steps? Please feel free to contact Get in touch with us. We’d be happy to help.

If used daily, the device should be charged every two to three weeks.

Use the magnetic charging cable that comes in your AquaPure box. Hold the cable at the right angle, close to the charging port on the AquaPure, and you’ll find it simply clicks into place! It’s as simple as that.

Under no circumstances do we recommend using the water after purification as a source of clean drinking water.

Sometimes, after cleaning, the appliance may not produce a white mist, or
is not bubbling slightly. In such cases, the electrolytic plate usually does not make good contact with the
electrolysis plate because the wing nuts have not been tightened back on completely straight. This is sometimes
Just give it a few go, but it always works in the end. After a few attempts, you’ll see that it
the device is working as normal again.

So, if you do not see any air bubbles (fizzing or bubbling) coming out of your AquaPure, switch the unit off and remove it from the water. Turn the top cover anti-clockwise to the unlocked position by turning the lever. Once the top cover has been removed, turn the nuts on the inner electrolyte components clockwise to tighten them. This should resolve the problem immediately.

If that still doesn’t work, please check that the small grid inside is positioned correctly. You can tell this by the two indentations on one side of the grid, next to a hole. These fit exactly onto the two protrusions on the appliance, on one side near the electrode. See also the image below:

Absolutely! But make sure you give your sink a thorough clean beforehand to achieve the best possible results.