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If water is leaking from the faucet connection, it’s most likely because the faucet isn’t installed properly. So, empty the bottom tray and disassemble the faucet. Then check to make sure all the parts are in the right place. It’s important to have one rubber O-ring on the outside and one rubber O-ring on the inside. Next, reinstall the faucet and tighten the nut (on the inside) as much as possible. Then hold the nut on the inside in place and turn the faucet on the outside. You’ll notice that it tightens even further. Keep doing this until you can’t tighten it any further. If the faucet isn’t straight, do the following: release the nut on the inside and turn only the faucet on the outside until it’s straight. This is because the entire unit rotates as one piece. If you accidentally turn it too far, DO NOT turn it back. Doing so will loosen it again. So if you’ve gone too far, simply turn the entire unit again until it’s properly secured.
If done correctly, the faucet should no longer leak at the connection.

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