{"id":35989,"date":"2024-05-28T13:15:23","date_gmt":"2024-05-28T11:15:23","guid":{"rendered":"https:\/\/www.alternatievemiddelen.nl\/?page_id=35989"},"modified":"2025-11-05T14:24:35","modified_gmt":"2025-11-05T13:24:35","slug":"klachten-en-reviewbeleid","status":"publish","type":"page","link":"https:\/\/www.alternatievemiddelen.nl\/en\/complaints-and-review-policy\/","title":{"rendered":"Complaints and review policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"35989\" class=\"elementor elementor-35989\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a155eb7 e-flex e-con-boxed e-con e-parent\" data-id=\"a155eb7\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f68f88 elementor-widget elementor-widget-heading\" data-id=\"0f68f88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints and review policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b090d elementor-widget elementor-widget-heading\" data-id=\"64b090d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04ade47 elementor-widget elementor-widget-text-editor\" data-id=\"04ade47\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIt can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing to\u00a0<a href=\"mailto:info@alternatievemiddelen.nl\">info@alternatievemiddelen.nl<\/a> or call 085-0433200. If this does not lead to a solution, it is possible to submit your dispute for mediation via\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener noreferrer\">WebwinkelKeur<\/a>. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0051b74 elementor-widget elementor-widget-heading\" data-id=\"0051b74\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Review policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8abfcb9 elementor-widget elementor-widget-text-editor\" data-id=\"8abfcb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is important to us that reviews give the best possible picture of our products and service. Our reviews are therefore managed, impartially, by\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/\" target=\"_blank\" rel=\"noopener\">WebwinkelKeur<\/a>.<br \/>WebwinkelKeur has taken measures to ensure the authenticity of reviews. What measures these are read\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/waarom-webwinkelkeur\/klantbeoordelingen\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<br \/>Our customers are not rewarded for writing reviews. No discounts or other gifts are given. We think it is important that reviews give the best possible picture about our products and service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Klachten en reviewbeleid Klachten Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden je aan om klachten eerst bij ons kenbaar te maken door te mailen naar\u00a0info@alternatievemiddelen.nl of te bellen met 085-0433200. Leidt dit niet tot een oplossing, dan is het mogelijk om je geschil aan te melden voor bemiddeling [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35989","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klachten en reviewbeleid - Alternatievemiddelen.nl<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachten en reviewbeleid - Alternatievemiddelen.nl\" \/>\n<meta property=\"og:description\" content=\"Klachten en reviewbeleid Klachten Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden je aan om klachten eerst bij ons kenbaar te maken door te mailen naar\u00a0info@alternatievemiddelen.nl of te bellen met 085-0433200. Leidt dit niet tot een oplossing, dan is het mogelijk om je geschil aan te melden voor bemiddeling [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.alternatievemiddelen.nl\/en\/complaints-and-review-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Alternatievemiddelen.nl\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/alternatievemiddelen\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-05T13:24:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"6400\" \/>\n\t<meta property=\"og:image:height\" content=\"3062\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/\",\"url\":\"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/\",\"name\":\"Klachten en reviewbeleid - Alternatievemiddelen.nl\",\"isPartOf\":{\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#website\"},\"datePublished\":\"2024-05-28T11:15:23+00:00\",\"dateModified\":\"2025-11-05T13:24:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.alternatievemiddelen.nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Klachten en reviewbeleid\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#website\",\"url\":\"https:\/\/www.alternatievemiddelen.nl\/\",\"name\":\"Alternatievemiddelen.nl\",\"description\":\"Webshop met gezonde, duurzame en ecologische alternatieve mogelijkheden in de hedendaagse levenstijl. Alles uit eigen ervaring.\",\"publisher\":{\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#organization\"},\"alternateName\":\"Alternatieve Middelen\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.alternatievemiddelen.nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#organization\",\"name\":\"Alternatievemiddelen.nl\",\"alternateName\":\"Alternatieve Middelen\",\"url\":\"https:\/\/www.alternatievemiddelen.nl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png\",\"contentUrl\":\"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png\",\"width\":6400,\"height\":3062,\"caption\":\"Alternatievemiddelen.nl\"},\"image\":{\"@id\":\"https:\/\/www.alternatievemiddelen.nl\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/alternatievemiddelen\",\"https:\/\/www.instagram.com\/alternatievemiddelen.nl\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Klachten en reviewbeleid - Alternatievemiddelen.nl","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"Klachten en reviewbeleid - Alternatievemiddelen.nl","og_description":"Klachten en reviewbeleid Klachten Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden je aan om klachten eerst bij ons kenbaar te maken door te mailen naar\u00a0info@alternatievemiddelen.nl of te bellen met 085-0433200. Leidt dit niet tot een oplossing, dan is het mogelijk om je geschil aan te melden voor bemiddeling [&hellip;]","og_url":"https:\/\/www.alternatievemiddelen.nl\/en\/complaints-and-review-policy\/","og_site_name":"Alternatievemiddelen.nl","article_publisher":"https:\/\/www.facebook.com\/alternatievemiddelen","article_modified_time":"2025-11-05T13:24:35+00:00","og_image":[{"width":6400,"height":3062,"url":"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/","url":"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/","name":"Klachten en reviewbeleid - Alternatievemiddelen.nl","isPartOf":{"@id":"https:\/\/www.alternatievemiddelen.nl\/#website"},"datePublished":"2024-05-28T11:15:23+00:00","dateModified":"2025-11-05T13:24:35+00:00","breadcrumb":{"@id":"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.alternatievemiddelen.nl\/klachten-en-reviewbeleid\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.alternatievemiddelen.nl\/"},{"@type":"ListItem","position":2,"name":"Klachten en reviewbeleid"}]},{"@type":"WebSite","@id":"https:\/\/www.alternatievemiddelen.nl\/#website","url":"https:\/\/www.alternatievemiddelen.nl\/","name":"Alternatievemiddelen.nl","description":"Webshop met gezonde, duurzame en ecologische alternatieve mogelijkheden in de hedendaagse levenstijl. Alles uit eigen ervaring.","publisher":{"@id":"https:\/\/www.alternatievemiddelen.nl\/#organization"},"alternateName":"Alternatieve Middelen","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.alternatievemiddelen.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.alternatievemiddelen.nl\/#organization","name":"Alternatievemiddelen.nl","alternateName":"Alternatieve Middelen","url":"https:\/\/www.alternatievemiddelen.nl\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.alternatievemiddelen.nl\/#\/schema\/logo\/image\/","url":"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png","contentUrl":"https:\/\/www.alternatievemiddelen.nl\/wp-content\/uploads\/2023\/10\/alternatievemiddelen-PNG-logo.png","width":6400,"height":3062,"caption":"Alternatievemiddelen.nl"},"image":{"@id":"https:\/\/www.alternatievemiddelen.nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/alternatievemiddelen","https:\/\/www.instagram.com\/alternatievemiddelen.nl\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/pages\/35989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/comments?post=35989"}],"version-history":[{"count":16,"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/pages\/35989\/revisions"}],"predecessor-version":[{"id":49864,"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/pages\/35989\/revisions\/49864"}],"wp:attachment":[{"href":"https:\/\/www.alternatievemiddelen.nl\/en\/wp-json\/wp\/v2\/media?parent=35989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}